[Hub] Unknown Error Occurred

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Upload and Export
Hi,

If you are experiencing this issue, please use this thread to give more details.

- When did you start experiencing this issue
- You device model. i.e. MacBook Air
- Browsers

I will be monitoring this thread, and escalate to the Spark team.

Also, please open a Bug report on the Hub.

Thanks,

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To report a bug in Spark Hub:

1. Open Spark AR Hub: https://www.facebook.com/sparkarhub/dashboard
2. Click the question mark icon in the toolbar.
3. Select Report Problem.

When you're reporting a bug, make sure:

1. The title is clear and explains what happened. For example, “Test link: Effect not loading on iPhone 6”.
2. Device information (e.g. Galaxy S9).
3. IG or FB version.
3. Account name + effect ID.
3. You've mentioned whether your effect is in draft, review or published.
Asked about 5 months ago by Roberto
0 Votes2 FollowersSeen by 2