Environment texture not loading in certain instagram accounts

Assets and Objects
3D
Hi, We are working on a instagram filter with a 3d object having a really weird issue.

While the object is loading fine for most of the accounts, in certain accounts the environment texture is not loading. I am certain that it is related with the accounts that are opening the filter, as we tested with different phone-account combinations and it seems to be dependent on the account.

Can anyone help with this?

Thanks in advance!
Asked about 5 months ago by Orhun
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