Particle Emitters not visible when testing on phone or in Instagram

Testing
Mirroring and Spark AR Player
Debugging
I have a randomizer game with unique particle emitters for each of the 6 answers. All emitters appear to work when testing in the program but when I send it to my phone or test it on Instagram, 3 of the 6 emitters are not visible. Can anyone help?
Asked about 7 months ago by Sarah
0 Votes2 FollowersSeen by 2
  • Featured Answer
    • Roberto 647 answers
      Hi Sarah,

      Can you open the project, remove the texture and re import them and republish? If this doesn't solve the issue let me know and we will look into it.

      thanks,
      • Thanks for the suggestion. I tried deleting the textures and re importing them. I also tried to delete the material that the texture was assigned to and recreate that but neither seemed to work.
        Posted about 7 months ago by Sarah
      • Hi Roberto, is there any way I can get some help with this? I'm still unable to figure out why the emitters are not working. Thank you!
        Posted about 7 months ago by Sarah
      • Give me few minutes. I'll come back to you on the new post on top of the Forum.
        Posted about 7 months ago by Roberto
      • Thank you!
        Posted about 7 months ago by Sarah