Permissions Group not loading
I have been trying to add someone to my permissions group as an AR Manager and it has been loading for 20+ minutes. I've logged out and tried on multiple browsers. Any helpful tips?
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- Roberto 486 answersHi,
Also, make sure the AR managers have logged in on the Hub at least once.
If this doesn't work, please open a bug report:
To report a bug in Spark AR Hub:
1. Open Spark AR Hub: https://www.facebook.com/sparkarhub
2. Click the gear icon in the Menu bar.
3. Select Report a Problem.
When you're reporting a bug, make sure:
- The title is clear and explains what happened. For example, “Test link: Effect not loading on iPhone 6”.
- You've included the Effect ID.- You've mentioned whether your effect is in draft, review or published.
- If it's an issue with loading the effect on a device, that you've specified the device type, User ID and the approximate date and time that you encountered the problem.
- If your problem is with either the test link or share link, please specify which.