Whi is my filter's test video not loading?
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Bugs in Spark AR Hub
My filter is approved but as I turn it to Visible it doesn't load the demo video (it just shows a white background in the filter section, and if I click on it it just shows a refresh button).
Should I just resend the demo video? If so, how (as the filter has been already approved)?
Should I just resend the demo video? If so, how (as the filter has been already approved)?
by Lorenzo
2 Votes1 FollowerSeen by 23
- Featured Answer
Spark AR TeamHi Lorenzo,
Have you reported a bug in Spark AR Hub? That is the quickest way to get help and also maximizes the likelihood of the problem being resolved. If you need help reporting a bug, follow these instructions: https://sparkar.facebook.com/forum/question/?id=267142531174015
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