FAQ
Troubleshooting

Troubleshooting

Why can't I download Spark AR Studio

First check you're downloading Spark AR Studio from the correct URL.

If you're still having trouble downloading Spark AR Studio make sure your computer meets the minimum system requirements for Spark AR Studio.

Why is Spark AR Studio not rendering properly?

The following hardware does not render Spark AR Studio correctly:

  • Intel HD3000 does not run, OpenGL error
  • Geforce 920M
  • Radeon R7 m360
  • Radeon R5 M330
  • Nvidia GT240
  • Geforce m310m
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